Warren Shoulberg

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S'hrooming

You've got to love the English language. A few months ago if you said the word "showrooming" to somebody in the industry they would look at you like you had a speech impediment. Now the word is all over the retailspeak world to describe the process of shoppers hitting up a real store to scope out a product and then buying said product elsewhere online.Target has taken the lead on this is... More

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Walgate

I'm shocked," as Inspector Renault in Casablanca would say. "Shocked to learn there is bribery going on in international business."The big New York Times story last week about Walmart routinely bribing Mexican officials as it rapidly expanded its store base in that country - and then covering up its own internal investigation into the matter - can't come as any great shock to anyone... More

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In The Clearing Stands a Big Boxer*

While its customers generally give it high marks as a good place to shop, the vendors who sell Bed Bath & Beyond for the most part have a love/hate relationship with the retailer.On the one hand, they love that BBB is a very large base of customers who need copious amounts of product and that it is financially stable and continues to expand at an aggressive pace. On the other, they hate the cutthr... More

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Gen Why

Home textiles industry, let me introduce you to the Millennials, aka Generation Y. I don't believe you've ever been formally introduced.With the recent news that retailers like Macy's and Kohl's are launching specific efforts to go after this cohort - generally recognized as those from age 20 to those in their early 30s - it appears that the people who sell stuff are finally realizing that this ge... More

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Merchant in the Middle

How absolutely fascinating that as American society gets ever more divided to the extremes - financially, politically and morally - it is the retail businesses that appeal most to the middle of the marketplace that are the most interesting to watch these days.While the stores at both ends of the spectrum no doubt attract their share of customers from up and down the shopping food chain, it is the... More