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Reticent retailers rebound

By Don Hogsett -- Home Textiles Today, 8/25/2003

NEW YORK — You might not think so — given the retail slowdown that has staggered stores and suppliers alike through most of this year — but 2002 was actually something of a turnaround year for the American retailing industry, as profits shot up by almost a third for a broad cross-section of retailers, across almost every channel, aided by an earnings recovery at full-price department stores and at the big mass merchants.

After slogging through a trough for the prior two years, American retailers in every channel but one — the sputtering direct-to-consumer merchants — launched a major earnings rebound last year, pushing overall profits for the 36 retailers in this 12th edition of the Home Textiles Today Retail Report Card up by 30.3 percent, to $17.8 billion, following a skimpy 3.4 percent increase in 2001.

Sales for the broad-based sample of American retailing advanced by 7.8 percent, to $621.0 billion from $576.2 billion in 2001, as double-digit gains at specialty retailers, off-pricers and warehouse clubs offset declines at direct-to-consumer merchants and full-price department stores.

Remarkably — given the pain that's being shared this year — almost every channel of distribution recorded a double-digit earnings gain last year. The biggest improvement was shown by the full-price department stores — ironically, the hardest hit channel this year — where profits jumped up by 88 percent, to $1.1 billion from $562.9 million in 2001, getting a big lift when Federated Department Stores rebounded with a profit of $818 million from a year-before loss of $276 million — a one-year swing of more than a billion dollars. Triggering the earnings recovery at Federated, the retailer turned its back on a $784 million loss rung up in 2001 as it wound down its failing Fingerhut business. But other full-price retailers weren't so lucky, like Dillard's, which put up a $398 million loss.

If earnings were up, sales were down for full-price retailers, dipping by 2.2 percent. Underlining just how hard that channel has been hit, over the past four years, sales for full-price department stores, savaged by specialists and mass merchants alike, have hit the wall, rising a skimpy 2.9 percent, way behind the rate of retail inflation.

The specialty channel — no surprises — pushed profits up by 60 percent in 2002, to $628 million from $393 million, while driving sales ahead by 18 percent, to $11 billion from $9 billion. By far the biggest winner when it comes to building sales was Bed Bath & Beyond with a 2002 gain of 25.2 percent. And over the course of the past four years, the home fashions big box way outpaced every other retailer in the sample, driving its sales higher by 165 percent since 1998. That was twice as fast as Wal-Mart with its 78 percent increase.

The big mass channel, the "all-the-time-low-pricers,"pushed profits up by 13.7 percent, to $7 billion from $6 billion, as cost-conscious consumers turned their back on full-price retailers in search of greater savings. Mass merchant sales grew by 8.5 percent, to a staggering $334 billion. Indeed, a channel of distribution that barely existed only 25 years ago is now seven times as large as the department store business, and last year accounted for more than half, 53.8 percent, of all the sales racked up in all of the channels of distribution combined in this year's report card — $334 billion of the combined total of $621 billion.

Sales and profit productivity
Rank by salesRank by incomeCompanySales per employee ($000s)Income per employee ($000s)
17Costco$413.0$7.6
26BJ's337.07.7
334Hanover Direct215.8-11.6
42Home Depot208.013.1
536Lillian Vernon198.3-15.5
612Wal-Mart174.75.7
73Lowe's173.19.6
81Bed Bath & Beyond159.413.1
94Ross Stores156.98.9
1035Kmart145.1-15.2
1133Dillard's143.3-7.2
1224J.C.Penney141.91.7
1328Value City140.8-0.2
1414Target139.65.4
159Federated Dept. Stores136.67.2
1619Linens 'n Things129.34.1
1731ShopKo Stores127.6-5.7
1810TJX127.56.2
1917Belk125.94.7
2029Restoration Hardware125.1-1.2
2116Sears, Roebuck123.54.8
225Kohl's121.68.6
2332Factory 2-U Stores116.9-6.2
2418May Dept. Stores116.34.7
2515Dollar General114.05.0
2627Saks113.70.5
2730Gottschalks108.0-1.9
2813Family Dollar105.75.5
298Pier 1 Imports100.97.4
3025The Bombay Company98.81.4
3111Tuesday Morning96.85.9
3226Stein Mart93.91.4
3323Big Lots87.01.7
3422Jo-Ann Stores79.32.1
3520Williams-Sonoma73.83.9
3621Hancock Fabrics67.43.1

Composite sales and earnings
Home textiles retailers, all stores
dollar figures in 000s
200220011998% chg from '01% chg from '98
Net sales$620,998,103$576,207,724$418,850,2687.8%48.3%
Net income17,770,89913,641,24613,195,89630.334.7

Composite results by retail format
Ranked by percentage of sales gain
dollar figures in 000s
200220011998% chg from '01% chg from '98
All-the-time-low-price
Net sales$333,961,962$307,710,070$210,808,9498.5%58.4%
Net income6,807,3915,989,5126,190,72813.710.0
Full-price
Net sales45,681,10146,706,23544,413,041-2.22.9
Net income1,057,883562,9271,707,61587.9-38.0
Mid-price
Net sales77,165,28775,247,65470,361,7632.59.7
Net income2,397,3811,299,6761,678,26684.542.8
Off-price
Net sales22,053,87019,671,96314,647,03012.150.6
Net income892,385670,610710,49533.125.6
Specialty stores
Net sales10,859,9149,190,9135,317,95018.2104.2
Net income628,470393,004278,53959.9125.6
Warehouse clubs
Net sales43,722,04839,242,93327,273,83411.460.3
Net income830,849684,437522,32121.459.1
Fabric & decorating
Net sales2,120,2871,982,1571,635,2037.029.7
Net income64,828 (241)16,956 ---282.3
Direct-to-consumer
Net sales695,634791,799842,498-12.1-17.4
Net income(43,288)(25,679)(23,024)------
Home improvement
Net sales84,738,00075,664,00043,550,00012.094.6
Net income5,135,000 4,067,000 2,114,000 26.3142.9

Sales per square foot
20022001
1.Williams-Sonoma$1,002$1,037
2.Restoration Hardware581537
3.Home Depot370388
4.Ross Stores316301
5.Sears, Roebuck303318
6.The Bombay Company296288
7.Kohl's284283
8.Lowe's280274
9.Target242242
10.Value City224233
11.Kmart212235
12.Bed Bath & Beyond212199
13.Stein Mart184189
14.May Dept. Stores174185
15.Factory 2-U Stores167178
16.Gottschalks148173
17.Dollar General148142

 

Changes

For the second year, the HTT Retail Report Card makes a sweeping change in nomenclature, reflecting the realities of retailing in the 21st century, and organizes retail formats in a hierarchy based on pricing realities. In place of the traditional department store category, you'll find full-price retailers; followed by mid-price retailers, replacing what used to be referred to as national chains. Next are the all-the-time-low-price retailers, reflecting what so-called "discounters" really do. Next are off-price retailers, which really do discount the goods usually seen at full-price department stores. A new direct-to-consumer category reflects that mail-order has been supplemented by the Internet. Specialty stores, fabric and decorating chains and warehouse clubs retail their well-known titles.

Within these categories a number of changes take place this year. Ames, out of business, has been deleted from all-the-time-low-price. Tuesday Morning has been added to the off-price channel. The Bombay Company and Restoration Hardware have been added to specialty stores. Since its purchase by Sears, Lands' End has been deleted from direct-to-consumer. An entirely new category is added, home improvement, reflecting the growing importance of this channel to home textiles, beginning with Expo Design Centers. Included are Home Depot and Lowe's.

Methodology

This year's edition of the HTT Retail Report Card is based on data from public documents and was computed by senior research specialist Janice Chamberlain and database coordinator Cynthia Myers.

Formulas used include:

— Profit margin: also known as net return on sales, it is figured by dividing net income by net sales.

— Return on equity: net income divided by shareholder equity.

— Gross margin: net sales minus cost of goods sold divided by net sales.

— SG&A as a percentage of sales: selling, general and administrative expenses divided by net sales.

— Net debt coverage: net interest expense divided by operating income.

— Operating income: net sales minus cost of goods sold and selling, general and administrative expenses.

— Inventory turns: cost of goods sold divided by the average of beginning and ending inventories.

— Operating return on sales: also known as operating margin, it is calculated by dividing operating income by net sales.

The HTT Retail Report Card was compiled under the direction of business editor Don Hogsett and director of market research Kay Anderson.

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