• Jennifer Marks

Wayfair: We’re not naïve about Amazon

Niraj Shah discusses competition at Piper Jaffray Consumer Conference

niraj shahNiraj Shah
New York – Wayfair yesterday argued it has advantages over Amazon in their battle for the growing online home furnishings business.

“Amazon wants to be the dominant [retailer] in every category of physical goods, make no mistake about that,” Wayfair co-chairman and co-ceo Niraj Shah told analysts here yesterday. “Home is on the list of the many things they want to do.”

The challenge for Amazon is that it has a lengthy roster of priorities, he said at the Piper Jaffray Consumer Conference.

“Are they going to make [winning home] a higher priority than fresh? A higher priority than Prime? A higher priority than Prime Video? A higher priority than India?” he asked.

Wayfair derives 45% of its revenue from exclusive and private brands that can’t be found on Amazon, he noted. And while Amazon specializes in delivering small packages, Wayfair is developing a furniture delivery system. Shah also argued that Wayfair has created a superior online environment for shopping home merchandise.

“We’re not naïve to Amazon being the primary competitor we have,” he said. “They’ll continue to get share in this category just because of how big they are.”

However, he expects that over time the online share of the home furnishings market is going to become concentrated on two sites. “I think us and Amazon are going to take that share.”

Research Store

Featured Video

Subscribe to
Home Textiles Today eDaily
Receive the news you need to know about the trends in the industry delivered right to your inbox.

Most Viewed Articles


HTT November 2017 cover

See the November 2017 issue of Home Textiles Today. In this issue, we look at Complex Colors, Complex Times--Trend forecasters and interior designers weigh in on 2018 palettes and motifs.  Other articles include: Data: Exclusive HTT soft window research; Innovation: Material Changes conference preview; Country report: India invests in the future and Fabrics: Showtime preview.  See details!