Study says retail employees looking for better work

CHICAGO — Finding a new job is a priority for 47 percent of retail workers, according to a new survey.

The desire for higher compensation, a lighter workload and better career advancement opportunities are the top three factors motivating their plans to shop for a new job. The survey, "Retail Workers 2005," was conducted from Nov. 22, 2004 to Dec. 2, 2004 of more than 360 retail workers.

Forty-eight percent of retail workers say they do not look forward to going to work each day with more than half stating their paychecks are not providing enough incentive.Dissatisfaction with pay rose from 50 percent in August to 54 percent in the latest survey. Seventy-eight percent of retail workers say they did not receive a bonus in 2004 and 46 percent have not received a salary boost. Of those who were given a raise, more than one-third reported the raise was 3 percent or less.

More than two-thirds have observed their workloads rose significantly in the last six months and 35 percent say they struggle to maintain a healthy work/life balance. The pressure to meet the demands of their customers, employers and families has left 48 percent feeling excessive stress on the job.

Retail workers also voiced concern over the lack of a clear path for career advancement at their current employers. Four-in-10 report challenges with moving up the company ladder and one-fourth report being overlooked for a promotion.

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